Perform a post-incident review instead of a postmortem
The term postmortem frequently comes up within the context of Site Reliability Engineering and Resilience Engineering. I find the name somewhat morbid and ill-chosen because (usually) nobody dies when there are failures in IT systems. Postmortems may…
Post-incident review
A post-incident review (PIR) process is the analysis of an incident, and evaluation of the incident management response, following a safety accident (broadly, Resilience Engineering) or systems outage (Site Reliability Engineering). They are used to …
Postmortems
When mentioning postmortems, I'm typically talking within the context of Site Reliability Engineering or Resilience Engineering work, not the autopsy process that is carried out in a mortuary (though that is where the name comes from). In these field…