Toil in Customer Support

One of the core principles in Site Reliability Engineering is a focus on automation to reduce Toil. Toil, in essence, is manual and repetitive work which requires little to no human judgment and could easily be automated away by computers and machine…
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Switching obsidian-export to CalVer

With today's release of obsidian-export I'm switching from Semantic Versioning (SemVer) to Calendar Versioning (CalVer). This post explains the reasons behind this decision.
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Effectively asking for help

Increasing your chances of success when seeking help from an expert.
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Stepping down as CISO

Reflections on two years at Castor, the decision to step down as CISO and musings on how the state of the art in the technology sector relates to healthcare regulations.
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Rust: Structuring and handling errors in 2020

After working through “the book” on the Rust programming language and getting started with the first non-trivial, real-world application I found myself faced with a question I didn’t yet feel well-equipped to handle: “How should you structure error handling in a mature rust application?”
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Top-10 talks of SREcon18 Europe

It's been a month since I attended SREcon18 Europe and the majority of talks is now available online. In this article I look at the ten talks which stuck with me the most in the days and weeks following the conference. Summaries are provided to highl…
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